I’ve ordered Anime figures from AmiAmi three times now, and I thought I’d let you know about my experience ordering from their website. First, you should know that AmiAmi actually has a physical store located in Akihabara, Tokyo, Japan.
Address: Akihabara Radio Kaikan F4, 1−15−16, Sotokanda, Chiyoda-ku, Tokyo 101-0021, Japan (source)
I’ve only been to Japan once and I never got to visit Tokyo so I really missed out visiting Akihabara in general but I found out about the store from friends who are fans of anime figures and have been ordering from amiami.com for a while now.
Being one of the largest shops in Akihabara, they offer a lot of figures – brand new, on bargain sale, pre-owned, as well as pre-order items! Take note that their shop is separate from their online shop which may offer different rates!
My first online order with them was May of last year. I thought I’d try ordering four Nendoroid first. I’m a fan of Bungo Stray Dogs and I just couldn’t resist ordering the Osamu Dazai and Chuya Nakahara Nendoroid figures! I was so glad that the Good Smile Company decided to rerelease them and I got them with discounts from AmiAmi! Such a sweet deal!
The ordering process is easy. First, you go to their website: https://www.amiami.com/eng/ – this is the English version, and it’s also in Chinese. I didn’t create an account first, but once your check out – it’ll prompt you to create an account which is easy peasy too!
The website is very easy to navigate and is very straightforward. There is a category list which includes: Figures, Toys Categories, Scale Models, Character Goods, Book & Games and a lot more. And there is a ranking for New Products, Sale Items, w/AmiAmi bonus, Pre-Owned Items and Bishounen Items. I regularly check the Sale and Pre-Owned items haha!
I haven’t tried pre-ordering from them but they have an FAQ in case you’d like to try it yourself. Of the three instances (so far) I’ve order from them, I chose to combine the shipping of each order since they’re “In-stock.”
In ordering, all you need to do is add your chosen items to your cart and once you’re ready to check out, fill out the necessary information that includes your mode of payment, shipping method and contact information.
The shipping fee is yet to be determined once you placed your order because it all depends on the weight of the items and the size of the box they use, plus the courier of your choice too! As stated above, AmiAmi offers EMS, DHL, Air Small Packet, SAL Parcel, SAL Small Packet (registered, unregistered) and local courier for domestic delivery. You will be receiving the grand total of your order via email, where they will send your a link to complete your payment and you will actually have an option to change your choice of courier since it will also show you the rest of the fees for other shipping methods. So far, I’ve only tried EMS and DHL and all transactions went smoothly.
Also, once you order from them, you will be accruing points which will be credited to your account 17 days upon payment of your order. You can use your AmiAmi Points to pay for your orders. 1 AmiAmi Point can be used as 1 JPY (Japanese Yen). Customers can use their points when submitting payment for an order, from the payment screen. In case of orders shipped within Japan, AmiAmi Points can also be used when placing a new order.
For now, AmiAmi is definitely my number one go-to online store when it comes to Anime Figures along with Mandarake, Good Smile Company Global Website and of course, Amazon US and Japan! I think I need to explore more online stores but so far I’m very satisfied with these online shops.