My First Book Depository Experience! (2019) – Free Book Delivery to the Philippines

I’ve been hearing a lot about Book Depository from friends (especially from Goodreads friends) for a few years now but I’ve never tried ordering from them. I loved books! I’ve reviewed a lot of ’em here and I loved reading ‘printed’ books with their smell, their feel in my hands – either old, second hand or brand new. There are not a lot of book stores in the Philippines so there are some titles that you really need to order / buy overseas.

Book Depository (previously The Book Depository) is a UK-based online book seller with a large catalogue offered with free shipping to over 160 countries. The store was founded by a former Amazon employee. In 2011 it was acquired by Amazon. (s)

The shipping fee is my biggest concern whenever I order online. It is because the post office here does not have standard guidelines when claiming packages (Actually they do but they don’t seem to follow it). There are horror stories that I’ve read about the post office peeps asking people to pay more or has the same price of the time that they are about to claim. What kind of BS is that, yeah?

And from my most recent experience (April 2018) when I won a book from an author in the US and had to pay PHP250 for me to claim a USD14.00 book. I asked what is it for and the guy from the post office told me that it was for custom duty. Ooookay… Nakakaloka talaga!

Anyway, Book Depository promises to deliver the books in your doorstep free so last Monday after some more procrastination, I finally decided to try ordering from the site. I ordered a couple of books just to try their service first.

First you have to create a Book Depository account through their website (obviously haha!) and search the book you wanted to buy or you could simply browse their catalogue.

I ordered the movie tie-in edition of Call Me By Your Name by Andre Aciman and the first book of the THIRDS series Hell & High Water by Charlie Cochet last January 21, 2019 and you can see on the image below that they were dispatched at different dates. I actually emailed their support team about this and they said it is to avoid delay as they would need to get some books from separate warehouses or suppliers.

For now, it’s a waiting game for me and I wanted to see how true is their door to door delivery or if I will fall again to the hands of our ‘very dear’ local post office staff.

Update: February 6, 2019

After coming from our long holiday weekend, I found this on top my work desk. It looks like it was received by the local post office (Pasig) last Friday, January 1 and was delivered directly to my office address. Call Me By Your Name was the first book in my order that was initialy dispatched! It was well-packaged and totally brand new!

Upon checking the status of said order online, it was still under ‘Dispatched’ so I guess, there is no way for Book Depository to determine if the buyers have already received their books.

Now, I just have to wait for the other book I’ve ordered, Hell & High Water which was dispatched a day later after the first one.

Update: February 9, 2019

I’ve received my other order today and the stamp indicated that it was received by the Philippine Post Office in Pasay last February 5, 2019 (? – My address is in Ortigas Pasig).

The delivery time from when I clicked checked out on the website was about 18 calendar days – not bad at all! I am very impressed!


5 responses to “My First Book Depository Experience! (2019) – Free Book Delivery to the Philippines

  1. Hi! I was searching more about BD delivering to the Philippines and came across your blog. I’m happy you got your orders!
    I got their notice my order was dispatched around January 08, but since I’m in the province, I guess it will take time before it reaches me. but it’s March already and I’m still waiting. Anyways, did your order status change on their website? Was it changed from “dispatched” to anything else? Or there were no changes?
    I’m getting anxious about my order and I haven’t contacted BD yet, so I’m just confirming if they do update your order status once you received your order. Thanks!

    • Hi Regina!

      I just checked my account on BD website and the status was still Dispatched. I guess, there’s really no way for them to confirm whether the orders have been received or not.

      Have you already tried contacting your local post office? I’ve read somewhere that they tend to get ‘lost’ there.

      I suggest you email BD right away regarding your order. They are very responsive tho, since I’ve tried to confirm something and they got back to me within 24 hours.

      Best of luck!

  2. Hi! I’ve been planning to buy some books at the BD though still hesitant did you pay through PayPal or direct checkout? Whichever, uhmmmm hope you don’t mind if I may ask for a thorough instructions and if they do accept debit cards. Or just the cards with visa and MasterCard logo on it. Cause I been searching and reading reviews about BD some says they do and others says they don’t and am in the situation where am having a migraine cause a lot of books I want aren’t available here at our country and BD offers free shipping. Hope you’ll respond

    • Hi Abbey!

      I actually paid for the books using my credit card – so yeah, it was a direct check out. My officemate who ordered a couple of books after I told her about my experience actually ordered using her RCBC wallet card with a Visa Logo and the website accepted it – she’s now waiting to receive hers. With that, it’s safe to say that they do accept debit cards as long as it has Visa / MC logo in it. I’m not sure about Discover or AMEX but most likely they do too.

      • Thank you so much for responding!!!! Been really hesitant, so while waiting for your reply I did found out there’s bunch of book sellers who are willing to order your books from BD though they happen to charger for about 300 pesos a book!!! For me that’s pretty pricey considering that it was of free shipping worldwide.

        This really helps a lot. Thank you so much. 😊

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